If you were not able to attend the Monthly Support Webinar: Documenting and Reporting Support Challenges you can watch a recording by going to MyAFS Help & Learning HERE.

The webinar covered the following topics:

• Best practices for documenting and reporting on support cases
• Tips for effective documenting
• Documenting serious issues and ongoing adjustment challenges
• Reporting to Duty Officer
• Tips for filling out Monthly Contacts

The “Support Students” section of MyAFS Help & Learning is where we store recordings of all Monthly Support Webinars.

Below find the full list of the Monthly Support Webinars in NH18:

November- Application of Support Tools

December – Medical and Dental Insurance Coverage

January  – Student Travel Guidelines

February – Documentation and Reporting Support Challenges

March – Addressing Poor Academic Performance

April – Mental Health Challenges

May – Early Returns

Stay tuned for an invite to the Addressing Poor Academic Performance Webinar scheduled for Thursday, March 14 at 8 pm EST.

Warmly,

Your AFS Participant Support Team