Our latest episode of The AFS Exchange highlights a crucial member of our AFS volunteer teams: liaisons!

While the host family provides the home and the school provides the education, the liaison provides the bridge. This unique role is the “third party” support system that ensures communication stays clear, expectations are met, and cultural hurdles are cleared for students and families throughout the exchange program. This is actually part of what sets AFS apart from other student exchange organizations — the 24/7 volunteer and staff support and a dedicated volunteer liaison for each student and host family. 

In this episode, we’re joined by an experienced AFS-USA volunteer, Kayla Resnick. Kayla has been a liaison for many years and shares what it’s like to be an emotional cheerleader for students, how she navigates late-night logistics, and why the local volunteer network is a liaison’s greatest support system. She explains why this role is vital for student success, and how being the “steady hand” on the sidelines is key to a fulfilling program. 

Listen to this episode now at afsusa.org/podcast!